Flug nach Europa ab 20 € - Billigflüge Europa - KAYAK (2023)

Positiv: "Sits are very comfortable and the food is amazing."

Negativ: "The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road."

Positiv: "The boarding, comfort and crew were excellent. Everything is very organized and professional."

Negativ: "I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed."

Negativ: "Beinfreiheit hätte etwas mehr sein dürfen."

Positiv: "Wir waren mit dem Service an Bord und auch am Flughafen rundum zufrieden. Begeistert waren wir von dem Essen an Bord."

Positiv: "Nette Crew, gutes Essen"

Positiv: "THY has premum service compared to the other flight companies"

Negativ: "Bording at Atataturk airport was only weak point. It was directed by boarding assistants to leave our seating places at our gate and they performed additional passport and boarding pass control. We stayed in line for 20 minutes and after that it was allowed to take our seat at gate again."

Positiv: "Sehr gut"

Negativ: "Alles ok"

Negativ: "The best Airlines All things werde perfekt."

Positiv: "Sitzabstand in der Economy ist gut. Essen ist gut. Sehr schönes Holzspielzeug für die Kleinen. Staralliance Lounge (wenn man Zugang hat) macht die Reise nach Istanbul wert."

Negativ: "Ätzende 5 Stunden Aufenthalt im Flughafen Istanbul... Nix zu tun, nichts zu sehen. Kein Spielplatz für Kinder (ausser in der Gold-Class Lounge). Boarding auf dem Rollfeld und über die Treppe sollte bei Linienfliegern nicht sein. Häufige mutwillige Zerstörung meiner Rimowa Aluminumkoffer durch das Bodenpersonal: Dellen, Löcher, Kratzer (was zu langen Auseinandersetzungen nachträglich führt)."

Positiv: "Sitzabstand in der Economy ist gut. Essen ist gut. Sehr schönes Holzspielzeug für die Kleinen."

Negativ: "Relativ altes Flugzeug ohne nennenswerte Ausstattung war für den kurzen Flug von 2 Stunden gerade so Ok. Keine individuellen Bildschirme. Boarding auf dem Rollfeld und über die Treppe sollte bei Linienfliegern nicht sein."

Positiv: "Hatte einen Comfort Sitz und konnte zum ersten Mal meine Beine im Flieger gut unterbringen."

Negativ: "Leider kein Veganes Essen"

Positiv: "Dass Essen, die Crew, der Flug war sehr gut und angenehm. Das Boarding in Istanbul Atatürk Airport ist stressig, weil alles extrem überfüllt."

Negativ: "Airport Istanbul Atatürk zu klein und extrem überlaufen -> sehr viel Zeit mitbringen!"

Positiv: "Sehr angenehmer Flug, trotz kurzer Flugstrecke bestes Unterhaltungsprogramm sowie Verpflegung !"

Positiv: "Food was good and the crew members were very friendly."

Negativ: "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."

Negativ: "10 Stunden Verspätung in Entebbe, 2 Anschlussflüge in Istanbul verpasst! Crew von Entebbe desinteressiert und muffig.Keine Entschuldigung und Entschädigung!! Crew nach Stuttgart besser und freundlicher. In Stuttgart Ankunft 23.15 anstatt 13.55. Beide Maschinen veraltet, Unterhaltungstechnik von Entebbe funktioniert gar nicht, kein Bemühen der Besatzung, auch Bordtechnik im Airbus nach Stuttgart völlig veraltet! Keine Weiterempfehlung!"

Positiv: "The service"

Negativ: "No entertainment. Late boarding."

Positiv: "Nothing. I guess the fact that I made it to Israel?"

Negativ: "Your incompetent agents messed up my reservation multiple times. They called my home and emailed asking for a payment, even though my client bought the ticket for me. Then, when I was checking in I realized my name was wrong even though my client has a document that proves she typed the right name. Finally, and AGAIN KAYAK, I arrive at the airport and Turkish Air says the ticket is booked but not ticked. So I had to jump on a 30min wait over the phone trying to solve issue after issue. Never doing business again with Kayak."

Positiv: "Crew efficient and tried to accommodate everyone."

Negativ: "On the runway, the crew upgraded a family with two small toddlers. They cried on and off non stop and walked back and forth in business class. I pay for business class so I can have some peace and quiet ! Crew informed everyone that they switch this family seat due to the safety of this family seat. I understand they need seats but crew should upgrade another couple with no toddlers and maybe a star alliance gold member rather than give this family with the toddlers the upgrade. No one wants to pay for business class with 2toddlers crying and up and down aisle ."

Positiv: "Flugpersonal hilfsbereit, Essen gut!"

Negativ: "ENGE SITZE, Unterhaltungs-Angebot an meinem Sitz relativ instabil (stürzte zweimal ab), außerdem keine Fluginfos zu sehen, da Bildschirm zu schmal... Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten. Boarding könnte schneller gehen, wenn man die Sitzreihen aufteilen würde nach Reihen."

Positiv: "Flugpersonal hilfsbereit, Essen nicht so gut (Nudeln mit viel Sahne-Pamp - arme Vegetarier!"

Negativ: "Enge Sitze - Und: ZU VIEL WERBUNG AUF DEM BILDSCHIRM!!! NERVIG!!! Auch der LEGO-Film ist zu laut und nervt irgendwann - warum machen das nicht mehr die Stewardessen? Dann kann man schauen oder NICHT, wenn man das ganze schon kennt! Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten."

Positiv: "Once my wife reached the gate, having left me behind at security, Turkish Airlines waited and were patient with us, the last to board the plane. The food and plane and bathrooms were all without any problems."

Negativ: "We had a 80 minute layover in Frankfurt. Turkish Airlines should make note that this is not sufficient for making a connection. 1. The terminals require extensive walking. Not a problem except for time. 2. Security entering the terminal was seriously understaffed. There were a hundred security personnel, but thousands of passengers. The line stretched for half a mile. 3. Cutting, disorganization, mismanagement, lack of organization, and airport layout all contributed to making this a very stressful hour for us."

Positiv: "Food on flight was good, captain was good pilot"

Negativ: "Flight from NY to Thessaloniki had a medical emergency. Plane was diverted to Manchester Airport in England to help patient on flight. This caused over 3.5 hour late arrival into Istanbul. This caused me to miss onnnection flight. There was very poor information or guidance by staff once we arrived into airport. I had to walk long long distances from the gate without assistance. I had requested wheelchair assistance considering I just had spinal cord surgery and In need of assistance. I was forced to stay over night in Istanbul and waited over 12 hours next day in airport for next available flight to Thessaloniki. I missed my brothers wedding night and could not be his best man for wedding from ordeal which was not fair! I also payed a premium price close to 1000k USA dollars for flight I could of booked many tickets with such a long layover and extra expenses buying a visa and food for half the fare I payed. This was not fair especially when a plane is diverted for medical emergency! To top it all off being a medical doctor I loaned and assisted staff with passenger and offered my consultation. services to emergency medical physician whom was called by crew for help and finally which reccomended to divert flight to Manchester to assist the passenger In crisis! Your welcome Turkish Airlbes Kindly Dr Tamir Kharouba MD"

Positiv: "On time, friendly, good food"

Positiv: "Entertainment options good"

Positiv: "Das Essen war gut. Bequeme Sitze und gute Beinfreiheit."

Positiv: "Turkish Airlines ist pünktlich, hat tolles Essen, Beinfreiheit und fast alle Flugzeuge sind neu. Natürlich ist die Besatzung überaus Gastfreundlich und stets bemüht besten Service zu bieten."

Negativ: "Nichts zu beanstanden."

Positiv: "The crew, the food and the entertainment on demand."

Negativ: "A frightful flight due to the footstomping, loud, singing, annoying, intimdating andintoxicated English football fan onboard; who were heading from Istanbul to Ukraine for football finals between Liverpool and Madrid I believe. Their behavior made the trip the worst I have ever experienced. As I was seated in the business class section, I can only comment about what I saw and heard there. In that cabin, the cabin crew served alcohol to people that were clearly drunk, yet continued to provide more alcohol. The finale was when the rear section of the plane broke out in vulgar and loud football songs; being picked up by the drunken holigans in the business class section. At this point I was fearful for my physical safety knowing the history of footballers fueled by alcohol. In addition, had there been an onboard emergency, a planeful of drunk passengers would have added to the potential for disaster."

Positiv: "Turkish airlines gibt sich Mühe, in Economy an Business Class Standards heran zu kommen. Rosen auf der Toilette, Speisekarte, viele Filme und Musik zur Auswahl... Leider bleibt der Platz aber doch eingeengt, und die Sitze eng. Aber der Preis ist gut! Ich kann Türkisch Airlines nur empfehlen."

Negativ: "The flight was delayed from Athens by 1.5 hours. Crew assured us we would make our connections. When we landed no info was given. No announcements made. We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. The lack of communication and information was appalling. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. It was exhausting and the Turkish staff were unsympathetic."

Positiv: "Nothing much to shout about this flight. It got there safely?"

Negativ: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Positiv: "The Turkish Airlines flight attendants are some of the sweetest people you can meet. Good souls and extremely dedicated to customer service."

Negativ: "First, the Boeing Executives need to be punished by having to fly in the Economy section of their airplanes. Second, Turkish Airlines (a wonderful company) must impose hygiene requirements for their passengers. I sat next to a man that had insane body odor and when I let the Flight Attendant know she kindly reseated me... It was great until I saw the poor woman who took my place ALSO asked to be reseated due to the man's smell! Unfortunately, I was reseated in the middle of the row, which apparently is by Boeing design, none of the middle seats recline. Who makes an aircraft that handles long (13 hour) hauls with seats that do not recline and are too narrow for the average adult? It was such a painful and uncomfortable 13 hour flight. To add insult to injury, the plane was delayed and I missed my connection and had to sit in Istanbul airport for almost 8 hours."

Negativ: "Leider war kein mobiler Boarding Pass möglich."

Positiv: "Fantastic journey no problems at all thanks kayak....."

Positiv: "Inflight service was good."

Negativ: "Seat was a little uncomfy"

Positiv: "Plane clean, newish. Went up, took us there, landed."

Negativ: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Positiv: "Das Flugpersonal war wie immer sehr lieb und hilfsbereit Das essen schmeckte ganz gut Die sitze waren komfortabel Der flieger war noch in einem ganz guten zustand"

Negativ: "Das einzige problem war, dass ich zwischen zwei ungepflegten und unfreundlichen männern sitzen musste und 2 stunden lang mundgeruch ertragen musste. Konnte meinen sitz nicht ändern da der flieger voll war.."

Positiv: "Ich bin zum ersten Mal mit Türkisch Airlines geflogen und war sehr positiv überrascht,ich fand es um Längen besser als mit LH. Immer wieder sehr gern......"

Positiv: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Negativ: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Positiv: "Superrrrrr"

Positiv: "Everything on the plane was good. For once, we flew business class and we enjoyed the experience."

Negativ: "The food was great."

Positiv: "Everything on the plane was good. For once, we flew business class and we enjoyed the experience. However we were not given priority boarding at Istanbul and then had to wait in the cold corridor until allowed onto the aircraft."

Negativ: "Good food"

Positiv: "Everything fine; However the business lounge in Istanbul felt overcrowded and I had difficulty getting on to Wifi."

Negativ: "Food excellent and interesting, personnel were helpful & friendly"

Positiv: "I don't like flying but this was quite pleasant"

Negativ: "Food was good, entertainment also."

Positiv: "Hervorragende"

Negativ: "Kein beanstandung"

Positiv: "Its was sooo goood, thanks"

Positiv: "Gutes service, gutes essen und gute in-flight entertainment."

Negativ: "Abflug von Istanbul verspätet wegen Flughafenverkehr."

Positiv: "The in-flight entertainment was great."

Negativ: "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."

Negativ: "Still don’t have my luggage yet"

Positiv: "I was sorted on Row 3 and the drapes kept hitting the back of my head."

Negativ: "Move the drapes a few more inches back."

Negativ: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Positiv: "Flight arrived on time"

Negativ: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Negativ: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Negativ: "The plane is so old..,"

Positiv: "The crew was amazing, flight on schedule and good entertainment."

Negativ: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."

Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Negativ: "Not being 1 hour late"

Positiv: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Positiv: "Unkompliziert"

Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Great crew, comfortable seating with enough leg room."

Negativ: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Positiv: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."

Negativ: "Food quality was not so good."

Positiv: "Freundliche und aufmerksame Crew."

Negativ: "Sitze in der Business Class etwas durchgesessen."

Negativ: "pünktlichkeit"

Positiv: "Nichts"

Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "The space at my feet with the chair in front was a bit akward."

Negativ: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Positiv: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."

Negativ: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Negativ: "Flight cancelled"

Positiv: "Alles ok"

Positiv: "The crew was very nice"

Negativ: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Positiv: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Positiv: "Crew was good"

Negativ: "Food"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"

Negativ: "schon besser im Flieger gegessen"

Positiv: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."

Negativ: "There were several flight delays and gates were changes a few times."

Positiv: "Entertainment options."

Negativ: "Service was poor, seat did not recline, and the food was terrible."

Negativ: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Positiv: "The staff tried to help me when it was evident we would not arrive on time"

Negativ: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."

Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Friendly crew."

Negativ: "So many people on a 747!!"

Positiv: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."

Negativ: "Can't think of anything."

Negativ: "Didn’t happen."

Positiv: "Excellent very good"

Negativ: "Everting so good ex"

Negativ: "Please Endeavour to put the expiration date on the food served in the flight."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Negativ: "Delayed!"

Negativ: "Bag was lost"

Positiv: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Positiv: "Pünktlich und Gepäck gut angekommen"

Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Service provided by the staff"

Negativ: "The navigation of the entertainment system is not very friendly"

Negativ: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"

Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Negativ: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"

Negativ: "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"

Positiv: "Crew sehr freundlich und hilfsbereit, Platz großzügig (wahrscheinlich durch Flugzeugtausch - wir saßen auf unseren reservierten Plätzen, aber in größerem Flugzeug, die Reihen wären bei normaler Planung wohl Bussiness Class gewesen)"

Positiv: "Crew nett und sehr hilfsbereit, Platz war ok"

Negativ: "They were very strict with the weight. Everything else was perfect"

Negativ: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."

Negativ: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"

Positiv: "The crew was excellent"

Negativ: "N/A"

Positiv: "Cabin crew was polite and accommodating"

Negativ: "The captain failed to provide updates on the the delayed due to storms. We were sitting on th plane at the gate for an hour and a half with no updates. Also the seat rows are to narrow/close with its other and seats are not comfortable."

Positiv: "delayed flight, my suitcase did not arrive to destination"

Negativ: "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."

Negativ: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."

Positiv: "Crew war sehr freundlich. Eine Mahlzeit und Getränke waren inklusive."

Negativ: "Sehr geringer Sitzabstand."

Positiv: "the pilot was conscientious of turbulence and avoided and warned us."

Negativ: "So Aegean Air, booked two separate tickets on my return flight without me knowing. There fore my luggage is in Athens and not in my final destination of Cairo. If they would have told me to pick up my luggage in Athens and recheck it, that would have been great. Furthermore, there was NO aegean air"

Negativ: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."

Positiv: "Sehr sauber, pünktlicher Abflug, ruhiger Flug, Beinfreiheit und das beste: eine leckere warme Mahlzeit"

Negativ: "Flughafen Athen ist für Umsteiger unzumutbar!!!!"

Positiv: "Aegean ist immer super. Es gibt warmes Essen, Bonbons, man hat Beinfreiheit und liebe Flugbegleiter"

Negativ: "Lastminute.com"

Positiv: "Pünktlich gestartet und pünktlich gelandet"

Negativ: "Das Essen war ok und die Sitze bequem"

Positiv: "Flug war absolut okay. Sitzabstand beim Notausgang gut insbesondere für große Personen"

Positiv: "The staff were nice."

Negativ: "Food. Queued too long before we could board."

Positiv: "Thanks for upgrading us to Premium economy"

Positiv: "Flug pünktlich gelandet, essen war sehr gut. Service schnell."

Negativ: "We couldn’t check in until 90 minutes before Departure."

Negativ: "Grosse Probleme beim Einchecken wgen Mitnhame einer Kohlensäurepatrrone für Segler Rettungsweste. Dies, obwohl eine Woche vorher telefonisch alles mit Ergebnis OK mit Aegaen Airline abgeklärt war."

Positiv: "Nothing positive to report, besides getting to Athens almost an hour late"

Negativ: "Excessive baggage charges, Never seen flight attendants treat passengers so unfriendly. Lead flight attendant was the worst. First time experience and for sure also the last time we’ll fly this airline"

Positiv: "Crew and boarding were good."

Negativ: "40 minutes late. Zero entertainment, not even headers for music."

Negativ: "The flight was delayed ninety minutes and caused us to miss our connection. They refused to do anything to help us out and they were reuse on top of it. We were left praying for a hotel on our own, as well as having to purchase new flights. Absolutely horrible customer service - do not ever for this airline!"

Positiv: "Mal wieder bestätigt: AEGEAN ist eine der besten europäischen Airlines! Angenehmer Flug, stets hilfsbereites Personal, leckeres Essen!"

Positiv: "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."

Negativ: "Being called to wait to board in a Que when we did not need to like Ryan Air"

Positiv: "Alless"

Negativ: "Nichts"

Negativ: "Sitzabstand könnte um ein paar cm grösser sein"

Positiv: "Info per App perfekt. Personal sehr nett."

Negativ: "Sitzabstand ist ab 1.85 cm etwas knapp"

Positiv: "Pünktlich"

Negativ: "Ryanair"

Positiv: "Alle waren nett und freundlich wie immer"

Positiv: "The flight left Budapest on time and arrived on time."

Negativ: "Unbeknownst to me, I needed a boarding pass prior to checking my luggage and there was a 35 Euro fee for one piece of luggage. I did not appreciate either one of these unexpected occurrences and extra fee."

Negativ: "It was delayed so we missed our connection."

Positiv: "We enjoy flying with Aegean, very good treatment for families with kids."

Positiv: "Flugpersonal hat versucht wünsche zu erfüllen. Sehr auf Kinder eingegangen"

Negativ: "The system cancelled my seat selection for the flight together with the check in itself. I had a very hard time boarding"

Positiv: "The crew"

Negativ: "The changes in gates"

Positiv: "Im Vergleich zu Billigfluglinien sticht die Star Alliance, zu der auch Aegean gehört, einfach durch ihren Service und Comfort hervor. Auf jeden Fall eine gute Wahl."

Negativ: "Negatives gibt es eigentlich nicht zu sagen. Einzig das Boardprogramm auf den Bildschirmen war etwas eintönig (kurze Eindrücke über Reiseziele von Aegean), allerdings ist das Kritik auf hohem Niveau."

Positiv: "Laut App hatten wir eine Minute Verspätung, also absolut prima durchgekommen. Der Check in ging schnell, das Warten bis zum Boarding war schnell vorbei. Das Boardpersonal war einfach sehr nett. Das Essen wahnsinnig lecker, lange nicht mehr einen so tollen Flug gehabt."

Negativ: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."

Positiv: "Der Flug war absolut pünktlich, Check in war easy und schnell, Besatzung unheimlich freundlich und das Essen wirklich super lecker inkl. Kaltgetränk, 2x Kaffee, die Zeit verging in null komma nix, immer wieder gerne!!!!"

Positiv: "Was a very punctual and smooth flight. On bord service was quick and the crew friendly."

Positiv: "Wir fliegen immer mit Aegean. Die beste Airline für Griechenland."

Negativ: "Das Essen war diesmal nicht so gut wie sonst."

Positiv: "The food was nice and they offered Greek products which made the experience more fun."

Negativ: "We thought we had the right sized bags, but must have missed the weight restriction (and had to pay). In the future we'll be keeping our carry-on bags under 8kg."

Negativ: "I did not understand flight attendants in english because of their bad pronunciation and I did not know what their saying all flight."

Positiv: "The food and the crew"

Positiv: "Die Crew war nett. Der Sitz war bequem."

Positiv: "nicht angetreten"

Negativ: "verfallen lassen - nach Köln war es billiger als nach FRA"

Positiv: "Flug war püntlich"

Negativ: "teuer"

Positiv: "Desinfektionstuch an Board erhalten."

Negativ: "Freundlichkeit einzelner Crew-Mitgliwder."

Negativ: "Verspätetes Boarding früher ansagen."

Positiv: "Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,"

Negativ: "Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA."

Negativ: "Statt Streichung des letzten Fluges am Freitagabend eine Durchführung des selbigen"

Positiv: "Guter Flug"

Negativ: "Aus einem unbekannten Grund kam die Crew verspätet, daraus wurde eine halbe Stunde später gestartet."

Positiv: "Freundliche Crew, auch schon am Boden"

Negativ: "wasserflaschen und cola bûchsen"

Negativ: "Internetverbindung war vergleichsweise langsam"

Positiv: "guter Lufthansa Standard"

Negativ: "KEIN WiFi... 2019... really?"

Positiv: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."

Positiv: "professioneller Empfang am Gate trotz Verspätung infolge Verspätung des vorausgehenden Fluges..."

Positiv: "Nichts"

Negativ: "Der Flug hätte nicht storniert werden sollen."

Positiv: "die crew"

Negativ: "platz,bestelltes veganes essen nicht bekommen ! , beinfreiheit , qualitaet des essens !"

Negativ: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."

Positiv: "Sonst ok"

Negativ: "15 min Verspätung"

Positiv: "Personal freundlich und aufmerksam. Flug pünktlich."

Positiv: "Angenehmes Personal. Abwicklung wie gewohnt."

Negativ: "Der vorausgehende Flug war verspätet lautes Rauschen in der Kabine offenbar durch Hilfsaggregat."

Negativ: "Das Essen war ok."

Positiv: "Kind wurde von Flugbegleiterinen unterhalten, gut verpflegt Flugpersonal war sehr freundlich, sehr aufmerksam, besser geht kaum"

Negativ: "Boarding was a free for all. My seat was near the front of the plane but the crew directed me to enter at the back of the plane. There were people entering from both the front and the back, meaning people were stuck trying to get past each other in the tight aisle. It was difficult to find space in the overhead compartments for carryon luggage due to people bringing too much stuff - the crew should have stepped in and helped. The food was a bad chicken sandwich with condiments that I could not eat."

Positiv: "Nothing"

Negativ: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."

Positiv: "The cheese sandwich was good."

Negativ: "Flight left late. Airport employees weren't helpful. The plane was hot."

Negativ: "N/A"

Positiv: "Sehr pünktlich, sauber, freundliches Personal."

Positiv: "It's not only pilot/auto-pilot or only weather dependent for sure, but ride was extremely smooth. landing was fantastic. Entertainment options were great. Crew was friendly and attentive. Sucks for LH, but I had to one sitting next to me on the 8-hour flight! no crying babies, no snoring. yiey!"

Negativ: "Maybe US is ahead, but my experience with 2 terminals at Hanover and Frankfurt was that information exchange isn't good. Gate number was available at the last hour or so, which then got changed. Not just this flight. many flocks of people were running around to find their new gate... also as I mentioned climbing several stories of stairs with carry-on isn't fun! Not on this flight, but on my initial departure from US to FRA, monitors said go to Gate B. I got in line for Gate B as there was some security check, then we were told there was another B?!@ We had to go down and take the bus for that...written.. No where!"

Positiv: "There's nothing much that's positive to say about this leg of our journey."

Negativ: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Positiv: "Ordentliche Platzverhältnisse auch in der Economy Class."

Negativ: "Das Boarding lief total chaotisch ab, erst wurden wir zu Fuß über den halben Flughafen geleitet, am Gate mussten wir lange auf einen Bus warten und dieser fuhr dann wiederum über den halben Flughafen zurück bis ganz ans Ende wo das Flugzeug stand. Im Flugzeug war es bereits sehr voll, so dass wir nicht unbedingt freundlich darauf aufmerksam gemacht wurden, dass wir eventuell nicht unser gesamtes Handgepäck mitnehmen können. Schließlich fand sich doch noch ein Platz in den Staufächern der Business Class, mit dem Hinweis, da hätten wir aber nochmal Glück gehabt."

Positiv: "Die Crew war sehr aufmerksam und effizient. Sehr freundlich auch schon beim Check in. Der Flug war super pünktlich. 45 min zu früh!"

Negativ: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Positiv: "Das Personal war OK."

Negativ: "Da sich der Abflug kurzfristig von 7:00 Uhr auf 9:00 verzögerte fand ich dann doch etwas zu lang die Wartezeit."

Positiv: "The crew was nice"

Negativ: "The boarding process and the fees"

Positiv: "Flugpersonal war OK. Sehr gute Unterstützung bei den Problemen mit der Austrian Airlines"

Negativ: "Es gab einen Swandwitch. Für die kurze Flugdauer völlig ausreichend"

Positiv: "Verspätet und dann trotzdem noch den ganzen hons Circle zuerst Kram durchziehen geht nicht"

Negativ: "The gate was moved three times."

Negativ: "Verspätung, relativ unruhiger Flug durch Turbulenzen"

Positiv: "Reibungsloser Ablauf, pünktliche Flugzeiten, guter Service"

Negativ: "It was a different way later flight"

Positiv: "Everything."

Positiv: "Nothing."

Negativ: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."

Positiv: "I have always liked Lufthansa; however, got put on an American Airlines flight due to a missed connection and there were no further flights until later in the afternoon. Had to change airlines and they assured me my luggage would follow me. It did not!!!! Too many security checks, switching from place to place and being herded like cattle was not too pleasant. Security people were rude and very busy talking to each other to tend to their jobs. One person would tell you to do something and the next person would give you completely different direction. They were arguing amongst themselves and not paying attention to one of the most important things.....customers."

Negativ: "On AA flight there were two small children running up and down the airplane most of the flight. Very disturbing and no one could rest. They were playing chase, hitting everyone's seat, and screaming at each other quite a bit. Parents obviously did not discipline them at all. After waiting in the airport for a completely different flight and not know what to expect this flight was not a pleasant one. American Airlines had overbooked the flight and they were begging people to give up their seats. They had a weight problem due to fuel amount and when we were approaching DFW we were diverted to Houston because we did not have enough fuel to stay in a holding pattern. We sat on the tarmac for a couple of hours, refueled, several people got off the plane in Houston in order to make connecting flights and then we FINALLY flew back to Dallas"

Negativ: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"

Positiv: "Boarding & Flug komplett im Zeitrahmen. Das Personal war locker und zu Späßen aufgelegt, vielleicht ein wenig übertrieben, Dennoch eine gute Betreuung in einem kaum besetzten Flugzeug."

Negativ: "keine Auffälligkeit..."

Positiv: "Sehr nettes Personal, exzellentes veggie essen, gute Pünktlichkeit"

Negativ: "Sitze schmal"

Positiv: "Alles wie bekannt & erwartet, sehr gerne wieder :-)"

Positiv: "We reached our destination eventually..."

Negativ: "First the flight was delayed 45 minutes. After 45 minutes we got boarded and sat on the plane another 45 minutes due to the little cart pushing the plane not being available. After 45 minutes the crew had reached its hours and couldn't complete the flight with no replacement crew in sight. Plane was debarked new flight was rescheduled 4 hours later. Had to go through security a second time after ticket was reissued. This flight was also delayed 45 minutes. Getting to Copenhagen spent an extra 1 and a half in the airport dealing with lost baggage because it seems the 8 hours extra I spent in Frankfurt wasn't enough for them to transfer my bags."

Negativ: "Lost a piece of luggage between Dublin and Edinburgh"

Positiv: "Flight on time"

Negativ: "Upon check in Dublin there was only one attendant at the check in counter in business class. Had seat assigned when I booked the flight and check in counter gave different seats so was not sitting beside my husband."

Positiv: "Staff on board were friendly"

Negativ: "7 hour delay with no effort to facilitate passengers"

Negativ: "My bag was delayed"

Positiv: "Der Flug ging pünktlich los. Ich habe noch nie so lange auf einem Nachtflug geschlafen und auch noch nie eine so saubere Toilette nach sieben Stunden Flugzeit vorgefunden. Meine Tochter litt unter Reise-Übelkeit und das Kabinenpersonal war sehr hilfreich und mitfühlend. Danke!"

Negativ: "Das Essen war sehr schlecht. Das Umsteigen in Dublin ist furchtbar. Der Flughafen ist unübersichtlich aufgebaut. Das Abfluggate des Anschlussfluges wurde ca. 3 Stunden vor Abflug bekanntgegeben. Aber aufgrund einer verschlosssen Glastür konnte man erst 25 Minuten (!!!) vor Abflug dort hin gehen. Es kam zu einem großen Stau vor der Tür und der Abflug verspätete sich entsprechend."

Positiv: "Die Einreise in die USA ist in Dublin sehr komfortabel und problemlos"

Negativ: "Der innereuropäische Flug hatte keine Verpflegung und auch der USA Bereich am Flughafen Dublin ist diesbezüglich nicht gut ausgestattet."

Positiv: "Kayak sold a ticket that doesn’t allow seat assignment. I contact you many times through email and phone and you have always wrong information. Very poor service."

Positiv: "Der Flug ist leicht verspätet gestartet und gelandet."

Negativ: "Es war unklar, dass es keine vegetarischen Gerichte gab, zumal auf dem Hinflug vegetarisches Essen zur Verfügung stand. Es wurde kein Tee oder Kaffee serviert."

Positiv: "Very kind, knowledgeable personnel!"

Positiv: "Professional staff"

Negativ: "Slow boarding"

Positiv: "plane staff asked passengers that if they did not have a plane to catch to allow those who did to deplane first."

Negativ: "Very little information regarding the two hour delay. We heard that the plane was on the ground but there were no busses available to transport us to the plane."

Positiv: "I made it on the plane because they decided to delay the fight for the ones of us that almost missed our flight so to the flight from Dublin being late."

Negativ: "The Food!"

Positiv: "The crew is friendly"

Negativ: "See above"

Positiv: "The check-in at JFK was super fast and efficient. Everyone was very pleasant and helpful. Also, had a connecting flight and my luggage arrived with me-big plus."

Negativ: "Seats were a little tight."

Positiv: "The crew and staff on the ground was nice."

Negativ: "Huge line at check-in Broken seats on the plane that didn't recline Late departure Overall poorly organized"

Positiv: "Staff is very friendly. With the right backing, this could have been one of the best short hop airlines."

Negativ: "Boarding is a mess. Make people stand in their groups and enforce these animals to board in an efficient manner. Every other major airline does it. Staff is TOO friendly because these customers rush the gate no matter what and the staff is fine with it."

Negativ: "There was a 2 hour delay which caused us to miss our connecting flight. When we got off the plane we were given vouchers for a later flight but were then “bumped” from that flight because the tickets weren’t booked correctly. Everyone from American Airlines went home and we were left stranded in a foreign airport to figure our own way to Dublin. Worst flight and customer service EVER!"

Positiv: "Girl sitting beside me!"

Negativ: "Guy sitting behind me!"

Negativ: "AER LINGUS"

Positiv: "Service, friendliness. The cabin crew seemed like truly genuine, nice people."

Negativ: "The food was pretty poor (I had the chicken) and the seats weren't roomy enough. The service video at the beginning was very utilitarian. (3 on a scale of 1-10, where Air New Zealand is a 10.)"

Positiv: "The plane was night. The flight was exceptionally smooth. The crew was very pleasant."

Positiv: "Flight crew was great! Food was better than most airlines I’ve flown. Seats were comfortable."

Negativ: "Having to pay for a glass of wine with dinner... every other airline I fly gives free alcoholic beverages"

Positiv: "Nettes Personal, netter Pilot."

Negativ: "did not provide cover outside when boarding plane. luggage was not transferred and took over 36 hrs to retrieve even though there were multiple flights same day."

Positiv: "Online CheckIn bei RaynAir nicht möglich, musste deshalb am Schalter einchecken und 50€ p.P. nachzahlen. Kayak und RaynAir fühlen sich nicht verantwortlich."

Negativ: "Online CheckIn bei RaynAir nicht möglich, musste deshalb am Schalter einchecken und 50€ p.P. nachzahlen. Kayak und RaynAir fühlen sich nicht verantwortlich."

Positiv: "Flight attendants were excellent."

Positiv: "had a row to myself"

Positiv: "Nothing"

Negativ: "Everything"

Positiv: "Das Flugpersonal war freundlich, der Flug pünktlich und das Boarding ging schnell"

Negativ: "Insgesamt war die Luft im Flugzeug etwas muffig und die normalen Sitze für große Menschen etwas klein, aber das sollte jedem bekannt sein."

Positiv: "Nothing to like"

Negativ: "At Frankfurt Main airport there was only one person at the check in counter and the lines were very long. Maybe after 30 minutes they opened another counter."

Positiv: "Good staff, nice entertainment options. Pilot spoke to the cabin about flight route, turbulence, things to see out the window, etc."

Negativ: "No alcoholic drinks with meal on an international flight, bags were lost on the flight home."

Positiv: "clearing customs in Dublin rather than US was nice. Since we chose the flight based on price, It's reasonable to expect some corner cutting."

Negativ: "Aer Lingus operated the flight. Haphazzard ticketing/check-in procedure would have been stressful if it wasn't clear that everyone else on the plane was there in line too. Both legs of our trip with Aer Lingus were on older planes, that had obviously flown a lot of miles. It was a short flight, so food wasnt a necessity, but no beverages were complimentary. Given airline security, water, at least, should be complimentary on any flight."

Positiv: "Overall good flight. Everyone was nice. Flight attendants were attentive. Plane was nice, clean, comfortable."

Negativ: "I had to pay for my wine. Usually my drinks have been free on trans Atlantic flights. Also movies were very limited, not a great selection."

Positiv: "Über die eingetretene Verzögerung wurde etwas spät, aber immerhin ausreichend informiert. In der Luft konnte ein Teil der Zeit wieder gut gemacht werden."

Positiv: "The crew was very friendly and helpful"

Negativ: "The food was really bad, The breakfast sandwich they handed out would not have been fit for animals. Horrible!!!! The entertainment equipment on the aircraft was not working and my wife and I were not able to see a movie or anything. Not a good way to take a long flight. My seat was not working properly and was either all the way back or all the way up."

Positiv: "We boarded on tarmac"

Negativ: "No water or soda provided Unless you pay. Also we were told at gate to check hand carry since no more room but when we boarded there were lots of compartment spaces empty."

Positiv: "Flight crew was great."

Negativ: "My wifes seat kept reclining and would not lock in place. My seat would not recline and was locked in upright position which was not comfortable when trying to sleep plus seat in from was reclined in your face."

Positiv: "Es hat alles gestimmt. Der Flug war pünktlich. Trotz Billigfluglinie konnte man in Ruhe schlafen ohne Werbung ertragen zu müssen."

Positiv: "Confort"

Negativ: "Too cold"

Positiv: "We left on time."

Negativ: "Our stewardess skipped about 3 rows of people during beverage service. A gentleman turned on the service light but unfortunately no one ever came back to provide beverages or answer his call. It was a three hour plane ride and had no turbulence. Not really sure what the problem was."

Positiv: "Das Flugpersonal war sehr zuvorkommend und half wo es kann. Der Flug selbst angenehm."

Negativ: "Die Beschreibung des CraftBeers sollte den Hinweis enthalten, dass es mit Grapefruit versetzt ist."

Positiv: "Der Flug von aerlingus war pünktlich. Flugbegleiter waren nett."

Negativ: "Ich habe relativ spät gebucht, darum war der Flug relativ teuer. Trotzdem war es ok. Dublin Flughafen immer etwas eher dasein - Sicherheitskontrolle dauert unter Umständen lang und Ryanair treibt seine Spielchen in der Schlange. Beinraum bei aerlingus recht gering."

Positiv: "Fast flight"

Negativ: "We borded Kemal time, but did not take off until an hour later"

Positiv: "Unacceptable never again will I recommend you"

Negativ: "Utterly unprofessional"

Positiv: "Nothing! It is ridiculous that not even water is given on an almost two hour flight. We pay enough for the flight we should not have to buy water."

Negativ: "The cost"

Positiv: "The service and food was great"

Negativ: "Sitting in the middle of the row"

Positiv: "Seats were comfy, plane wasn't nice. Food was good"

Negativ: "Boarding was not organized and confusing. Plane circled many times before landing causing delay"

Positiv: "Boarding was faster."

Negativ: "No free drinks. Tight on legroom"

Positiv: "NA"

Negativ: "They lost one of our two bags and were completely unapologetic about it. We had to cancel our car rental, the location we were planning to drive to where we had a reservation and get a hotel near the airport to wait for them to figure out where in the world the bag is."

Positiv: "Online pre boarding would not allow me to print boarding pass but once at airline, everything went smoothly."